How long is my Catlike helmet warranty coverage?
All Catlike products are covered by a 2 year guarantee for any manufacturing defect except all matte colours, which are covered for 1 year.
How do I request a warranty?
To make a claim, please e-mail us at email@example.com
- Proof of time and place that you purchased your helmet:
– The helmet has to have been purchased less than 2 years ago (or 1 for matte colour claims).
– The helmet has to have been purchased from an authorized Catlike dealer (not eBay or Amazon).
- 2 or 3 pictures of the defective part(s).
- Your phone number and contact information.
What is covered/what is not covered:
- Padding is no covered by Catlike warranty as every Catlike helmet comes with an additional padding set.
- If the matte colour of your helmet is coming off, and you meet the above requirements, we will cover it and send you a new replacement helmet.
- If the retention system is broken and you meet with the above requirements, we will cover it and send you a new replacement retention system.
- Other inquiries can be e-mailed to the above address.